Assumptions Made About Computer Skills

babyusingcomputerThe best part of the personal service I provide is learning how to convey the idea of efficiency to a computer user, by demonstrating keyboard shortcuts. Some time ago, I wrote an article about this for a magazine. My blog post (a modified version of that magazine article) is called; “Left Handed Computing.” Well, maybe not….

I just did a search and found this PDF file hanging around out there. But, I’ll have to reproduce that on my blog for reference. There’s also a PDF file I created (long before windows 7) that includes many key-combinations you can use to get things done without mousing all over the place.

Here’s something I found while doing research for this article:
Don’t make assumptions about your users’ existing skills!
Posted on May 27, 2012 by Kevin Matz

This guy wrote the book (literally) on usability – known as UX – short for user experience; and he knows exactly what I’m talking about here.

Here’s a quote from that page:

If you work with a computer all day, it’s easy to assume that, since virtually everybody owns a computer and a smartphone nowadays, everybody has a basic level of computer literacy. But this can be dangerous. The rudimentary skills and knowledge that you may hold as self-evident aren’t necessarily widespread in all user communities. Posted on May 27, 2012 by Kevin Matz


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