Do You Really Need JAVA?

We (the folks at Lockheed) thought we were pretty cool, using “bleeding edge” technology. We quietly mosaic_netscape_09[1]installed the pre-release version of Netscape on most of our computers (which were mostly Macs back then!) Note the description mentions Mosaic, which we also toyed with, along with Gopher, Archie, and other names many people never knew. NCSA in Urbana/Champaign, Illinois, created some of our new toys, running a Cray computer. Remember Cray?

I could spend a good bit of the day delineating the progression of things as the World Wide Web came into being, but I’m here to report on the issue of JAVA and it’s relationship to all of this. JAVA and Netscape are closely related – this I learned by finding the expansion of the acronym, NPAPI. And, if you haven’t had this experience already, eventually, you’ll land on a website that wants to run JAVA and you’ll see you have a problem with a plugin that isn’t running. Do your own research, by searching this phrase, “Chrome Drops Support for NPAPI” – link provided for your convenience.

And, you’ll find articles like this one, detailing the reasons for this change.

Google is phasing out NPAPI because it says that it’s a big cause of “hangs, crashes, security incidents, and code complexity.” The company suggests that developers who were using NPAPI either use Web standards instead…

This article may raise as many questions as it provides answers. Still, it seemed worth mentioning, as I’ve answered the question about JAVA many times and now will have to say, unless you really need it, let’s let it go!

Do you need SEO? What the heck is that, you say? OK, how about getting some help to drive traffic to your website – Palm Desert SEO and build your brand? That we can do at Palm Desert SEO. OK, yes, it’s yet another alternate identity for moushelp AT – but I do like that URL!

Remember This

life%20is%20sharing[1]Sometimes I forget that what I post on Facebook goes immediately onto my Twitter account. Then, I’ll post something useful and someone will start following me. That’s when I realize the power of relevance in a content driven online presence. When I see something useful, sharing it with others seems like such a natural response.

So, I ask you: What have you seen lately that you really think your friends and followers might find useful? Consider your posts and pick the top 10, top five, top two, and show them to me. Give me something useful and I’ll share it with my circles.

Thank you, in advance, for your kindness.

Serious Geek Stuff I Might Never Have Known

buzzfeed_sloths_internet_easter_eggsSometimes, you just have to click, to see what happens. Don’t do this, if they say it’s FREE! Malware is everywhere… But, sometimes, something is written just right. And, you cannot believe it, so you have to try it.

So it goes with Konami Code. Fully skeptical, I went ahead with instructions from this post on Hootsuite. And, would you believe? If you go to Buzzfeed, as they suggest and “type in the Konami code,” as instructed, you really do land on another page. Holy Good Friday and Easter weekend, Batman!

That little PacMan game at the bottom of my Google maps was kind of an annoyance. I never actually thought about Easter Eggs, until I stumbled upon the Hootsuite article, led there by my exploration of Digg. Yes, I’ve been wandering a bit today. Inspired by a Tweet from Melissa Galt, I dropped into Digg, to see what was cooking, there. So, now you have the full backtrack. As Bernie Mac used to say; “Let’s move on.”

A search for Konami Code leads to (where you better have learned the code before you arrive.) You’ll have to type in the code when you get there. “Perform the Konami Code to access this website”, is all you’ll see on the page, until you do! Read the right side of the page. I don’t have an iPhone for testing, so please get back to me with details on that.

The list of sites you can visit there is vast, so consider that fact before you go. Translation, you’ll need some free time, to really enjoy sites like these: and

That’s all the time I have.

Thanks, again, Kim!


Image from Kim’s website, click for the original article.

Will full attribution to “America’s Digital Goddess”
– I say, “Thank you, so much!” Kim Komando has been at this a lot longer than I have…

After you read the referenced article (on, you may find a deeper appreciation for the tech guys and gals who can actually work through all of the steps suggested by her advice!

My advice differs, quite a bit, actually. There are several tools we use to restore your computer to working order. If you want to spend a couple of days learning about malware and what it takes to remove it, I suggest: Bleeping Computer or Malwarebytes websites. The punchline is; right there on the home page of Bleeping Computer:

There are 1018 Virus Removal Guides.

But seriously, folks… If you should find yourself at Kim’s last step (of the 3 simple steps…), where the only solution is to wipe your drive clean and re-install your operating system, I really wish you had called me sooner! Also, if you are not backing up your data, we really need to talk.

When a virus won’t go away, or has damaged your computer software past the point of repair, there’s only one solution left. You have to wipe the hard drive and reinstall your operating system.

My next post should be about your second computer. What?
Did you just say you don’t have one? NO-OH-OH! Cringe, heavy sigh.

At Mousehelp, we provide compassionate care for people with computers.
Yes, you can simply search for Palm Desert Computer Repair.
Need help with your online presence? We do SEO, websites and blogs, too!

Whatever you do, DON’T click!

This advice is directly from Kim Komando – in this article. <- This link is safe!

Here’s the first line from page 2… Listen to Kim

The easiest way to protect yourself is to simply not click the link.

See where it says; “Listen to Kim”? Well, listen to me, too! I’m telling you; do not update or install any player from a popup or any link provided on a website. If you need to update Adobe products, figure out how to get on Adobe’s website and find the thing you need for yourself. You’ll probably save time and money, and avoid frustration.
Or, you can call me and I’ll help you do these things.

If you’ve already clicked the link and now have malware on your computer, call me. Mousehelp at Rouzell dot com – I’ll be there as soon as I can.

Screenshots – How To



This article began with a bit of research on the website. If you don’t know or care what Meetup is, please skip to the bottom of paragraph three, where the benefit begins!

One member of DNP (Desert Networking Professionals) suggested a potential improvement to the way people RSVP for meetings. She said she would like to RSVP for all upcoming meetings, without having to go through the three-click process for each date. I’ll write more on that in another article.

While I do plan to find a way to suggest this change to the good people at Meetup, the subject of this article came about as I was poking around on their “Help” pages. One, in particular, answers a common question, one I’ve answered many times for my clients:
“How do I take a screenshot?”

They should make a few changes on that page. So, now, I have another reason to write to: – good for me.
Perhaps they’ll hire me as their content editor.

  • For Windows users, it makes better sense to do a window capture (using Alt-PrtScn), rather than their suggested screen capture. After all, they only need to see what’s in the window and not your entire screen…
  • I don’t have a Mac or an iPad in front of me, so I cannot test those instructions. However, I can say their suggestion of command-shift-3 will capture the entire screen.
  • Mac method 1: Since you probably only need the active window: I suggest Command-Shift-4, which produces cross-hairs for a rectangle capture.
  • Mac method 2: Press Command-Shift-4, press the Space bar, move the camera pointer over the window to highlight it, and then click.
  • And, being an Android user, I decided to try those instructions…

Using their method; (they say, “While you’re holding down the Power button, press the Volume Down button”), does nothing but start the Device options and it turns down the volume on my phone! I prefer to do these things one at a time, thank you.

A search for the Android answer yields these instructions (that do work) from Digital Trends:

Pressing the Power and Home buttons at the same time will grab an image of the screen. This can be awkward to get right, so it’s important to remember to press both buttons at the same time, and hold them until the shutter sound is heard. (You need to hold the Power button slightly before pressing the Home button, then hold them both down.)

Read more:

The bottom line – don’t believe everything you read. Even support people who are trying to be helpful sometimes get it wrong.
Check with mousehelp at rouzell dot com, or check out our YouTube channel. If you have questions, send email, call for an appointment, or search for Mousehelp!


The Blank Slate

Images source:

Image source:

Tabula rasa

This is where we begin to create. Every day, someone hovers his mouse over +New, then chooses, “Post”, in WordPress, and magically, a blank page appears.
The “Title” field is empty.
That yawning chasm of whiteness appears as the body of the post.
Undaunted, a writer reaches down deep, and creates something – useful, hopeful, insightful, boring, drab, or pointless. You decide.

This goes out as a salute to bloggers everywhere. Keep it up. Perseverance is paramount to success. Without your work, we are down by one.

My next post – which is what I sat down to do, before I had this little spark – will be about keyboard commands, as shown by Kim Komando and contrasted by how I show keyboard commands. It will be far less philosophical than this post, but I plan to make it useful, hopeful, insightful, boring, drab, or pointless, nonetheless.

Published: Jan 27, 2014 @ 18:43
Updated:  Sep 24, 2014 @ 06:37

Your Sig File Says So Much

You’ve read the title to this blog post and now you are thinking:

  • My sig file is perfect – it says just what it should say about me.

  • My sig file is just fine – it says all my company will let me say.

  • My sig file is OK – it has all of the info I think you need.

  • Sig file? We don’t need no stinkin’ sig files!

  • Sig file? What the heck are you smoking?

  • Sig file? I should have a sig file?

OK, let me spell it out for you. “Sig file” is an old, old term, from way back when we used a separate file for this purpose. Today, it’s just called a signature – simple stuff, right? If you want to know how to create a signature for your email, click this link to my YouTube channel, where you’ll find videos demonstrating this feature on a few email platforms.

This article is in response to a message I received from my Jean’s Growth Gems Memo email subscription. In her message, she laments the fact that a colleague she hadn’t spoken to for some time did not include his phone number at the end of his message. Don’t let this happen to your email recipients!

Do you like being contacted by others? Do you make it easy or hard for people to get in touch with you? For example, do you have a signature line on your emails that provides your name, phone number, email, etc., or do you just have your name? It seems obvious, but a lot of people do not have their contact information on their emails. I wanted to connect with a colleague that I haven’t spoken to in over 6 months. I couldn’t find his phone number. I went to his email and you know what there was…his name. No way to reach him by phone. How I wished that he had included his phone number in his email signature line.
– Jean Oursler of

Your sig file, or your “Signature,” as it’s called in Gmail and elsewhere these days, is whatever you’ve decided to include at the end of your email messages. This is often a personal choice, or it may be something that is mandated and tightly controlled by your company’s policies. If you do have the luxury of a choice about this valuable bit of information, I have some suggestions for you.

  • First suggestion: Don’t go without one!
  • Second suggestion: Provide, at a minimum, your name and phone number. We already have your email address, although, it would be nice if you put it here for easy copy and paste access.
  • Third: If you have a website and like the idea that someone might land on your site, by all means, include a URL. If you want to get fancy about this and add an image or a hyper-linked image, oh, please, please do! Fancy is better.
  • Fourth: If you choose to provide no information in your signature block, I may still call, but it will be after cursing a bit about having to go look up your contact information (if I have it.)

Here are some signature samples:

One is from my Outlook email client, one from my Google email, and one from one of my business associates:

I’ve left this at full size, so you can really see what it says.
Since I’m the webmaster for ACT I and for DNP, they are prominently featured in my email messages, in the sig file.MySigFile625

Here’s how it looks in Gmail:


And, here is one from Dominique Fruchtman, of Desert Cow Computers. She uses a cool tool to provide the presentation of the framing and the button links in her signature file. To learn more about this, you can go to for more information,
or contact Dom directly, for her help.


Image Is Everything

imageiseverythingThat line was spoken by Andre Agassi in a Canon camera commercial more than 25 years ago, now! Don’t believe me? Check it.

That was before he faltered, before he married Brooke, and before he developed a beer belly, then got back into shape, then found Steffi Graff, and wow, what a life!

“What’s the point?” you may ask. OK, go ahead, ask.

The point is this. The images you add to your blog posts, newsletters, or to the pages of your website, can make or break your message. Look here, or look away!

The image should illustrate the point made. Click the image in this post and you can watch the commercial from 1990. That’s not my point, but you get the picture. (All puns intended.)

If it gets attention, then my job is done.

Left-Handed Computing


Image from Left Handers Day –

There must be at least dozens, and perhaps hundreds of things nobody ever told you about using a computer. The evidence of this can be easily found by watching someone use a computer almost exclusively with a mouse in the right hand. How much more productive could you be if you incorporated all of the power of your left hand into your computer operations repertoire?

The answer might be; “more than twice as productive.” This is one of those situations where it only takes a few examples to show that adding keyboard shortcuts (most of which are in the left hand) to the power of the mouse more than doubles your ability to get results from your computer. If your left hand had been laying there dormant on the keyboard while your right hand was busy “mousing around”, it’s time to get both sides of your brain in action and make your computer more useful!

Consider the mouse to be the ultimate cursor positioning and selection tool. Think of the keyboard as the best source of copy, cut and paste commands. If you’ve ever had to pull text from one document into another, you know where I am going with this example.

Here’s the drill. After positioning your windows in a way that allow you to see both windows, you are ready to begin. Use your mouse to select the text you plan to pull into the other window, then, use your left hand to do the copy command (that’s Ctrl-C in windows, Command-C on a Mac). Now, use your mouse to position the cursor at the insertion point of the other window and use your left hand to execute the paste command (that’s Ctrl -V in windows, Command-V on a Mac). Do this just a few times and pretty soon, you’ll be thinking of many ways you can combine your keyboard and mouse to get things done in the most efficient manner.

Somebody will ask; “Why isn’t it Ctrl-P to paste?” It’s because Ctrl-V is right next to the C and X in the scheme of things, and Ctrl-P is the print command. Also, you may have noticed that you simply substitute Command for Ctrl, if you are using a Mac.

A few more keyboard commands you can use for file management include; ctrl-n for a new document, ctrl-o to open a document, and ctrl-w to close a window (or document). There are dozens of new keyboard shortcuts in Windows 7, if you have the good fortune to be running that OS on a PC. Of the many things nobody ever told you about how to run a computer, the Windows key (since Windows95), holds many of those secrets.

You can search the words “Windows Keyboard Shortcuts” on the internet and you’ll find links to a number of pages that will clearly explain these things. Microsoft’s web page on this subject is very clear, well laid out and easy to follow.

One last secret before we go – you can find all of the keyboard shortcuts you want to learn and use by paying careful attention to the menu selections you routinely click. For many of the commands in those menus, just to the right, you’ll see the keyboard combinations you can use to get the same thing done. That’s one way anyone can add to the skill set necessary to become a more proficient computer user.